ABOUT US

Jinko solar

Jinko solar is a sales company dedicated to cells, photovoltaic modules, energy storage batteries and solar power generation systems, with an office area of 500 square meters and a warehouse area 5,000㎡; located in WUXI, the green capital of new energy in Jiangsu, close to Shanghai and facing the world, with convenient transportation and pleasant environment.

 

Professional Product Range: We focus on the sales of battery cells, photovoltaic modules, energy storage batteries, and solar power generation systems, with a rich product line to meet different customer needs. High-Quality Guarantee: We cooperate with high-quality suppliers to ensure stable and reliable product quality, undergo strict testing and certification, and provide customers with high-quality green energy products.

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Unmatched Experience

The Jinko name represents decades of solar innovation.

Premium Quality

High-efficiency solar panels tested for durability.

Custom Solutions

Solar + storage systems tailored to your home or business's unique needs.

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Office area

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Warehouse area

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Industry experience

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Service countries and regions

Factory Showcase

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Frequently Asked Questions

Q：

How to determine whether a site is suitable for installing photovoltaic systems?

A：
The orientation, surrounding obstructions, geological bearing capacity, and available area of the site need to be evaluated. A professional team will conduct a site survey and issue a plan based on the climate and grid connection conditions.
Q：

What procedures do I need to go through before installation?

A：
Usually, it is necessary to submit a grid connection application to the grid company and complete the filing or approval process according to the project type. If land or property rights permits are involved, relevant certificates need to be obtained in advance.
Q：

How to determine the capacity and design scheme of a photovoltaic system?

A：
Based on the available area of the site, power load demand, and access conditions, the design personnel conduct comprehensive calculations to ensure that the configuration is reasonable and meets safety standards.
Q：

What should I do if there is an alarm or abnormal power generation during operation?

A：
First, check the device alarm code and inspect the peripheral environment (obstruction, wiring, switch status). If the issue persists after resolving simple faults, contact after-sales service. Do not disassemble and repair high-voltage components on your own.
Q：

What does warranty and after-sales service cover? How do I apply for a faulty product?

A：
Warranty typically encompasses guarantees for product material and craftsmanship, as well as power performance. In the event of a malfunction, customers can contact official customer service with their purchase voucher and product serial number. After inspection and confirmation, the issue will be addressed in accordance with the terms and conditions.
Q：

What daily maintenance is required for the system?

A：
Regularly clean the dust and dirt on the surface of the components, check the stability of the brackets and the integrity of the cables. Use soft tools and clean water for cleaning, and avoid stepping on the components.

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